September 19, 2015

Shipping

SoCal Herbal Remedies ships all domestic orders via USPS Priority flat rate $6.90. All orders include tracking.

It is the buyer’s responsibility to determine if the products on this website are legal to buy and possess in their jurisdiction.

We now offer Saturday shipping. The cut off time for Saturday shipping is 10 am pacific time, Saturday morning.

Express/Overnight shipping: We cannot offer express shipping due to the remote location in which we are based. The local post offices cannot gaurantee next day delivery therefore do not offer the service from our location.

Priority Shipping delivery dates: Priority shipping delivery dates are estimates, not guaranteed delivery dates. As much as I wish I could, I cannot tell you anymore than what the USPS tracking says. Unless the package is marked as delivered and is lost or missing, there’s nothing we can do on our end. In the event that your package is marked as delivered and you still don’t have it, the first thing you should do is contact your local post office to see if the actual carrier can locate it. Most of the time, it is either still at the post office or on the mail truck. If all else fails, we do reship lost packages.

Any questions, email socalherbalremedies@gmail.com

Lost or stolen packages:  Unfortunately, USPS has a habit of losing packages and it costs us a lot of money so you must select signature confirmation if you want your packages guaranteed.  If it is still lost even after selecting signature confirmation, we will reship the package free of charge.  We can no longer reship packages if signature confirmation is not selected on the shipping service. The fee for signature confirmation is $2.55.  A small price to pay to guarantee your package will be delivered no matter the circumstance.

By completing an order you agree to these terms.